Staying loyal to your current mobile phone provider can be rewarding. But there will be instances when switching to a different carrier, if done right, can be a smarter move. Making the switch can lead you to enjoy more benefits and leave the stress you may be experiencing with your current provider.
But how will you know if it’s time to make the “move”? Here are five signs that indicate now is the time to switch mobile phone carriers:
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1. Your postpaid plan will be expiring in a few weeks’ time
In case your current plan will be ending soon and you’re still not sure you want to renew it, now is the right time to weigh your options carefully.
Think about your experiences with your present plan and provider. Some of the important questions you have to answer in line with this are:
- Are you satisfied with the network coverage or is it poor in your area and other places?
- Have you experienced billing inconsistencies and overcharges?
- Are you paying too much for certain services, especially ones that you don’t need or use?
- Does your provider have friendly, helpful, and professional customer service and sales representatives?
If you always seem to have issues with your current plan and provider and you can’t seem to wait for your contract to end, then, by all means switch to another carrier.
2. Other carriers are offering great promos or additional must-have perks with their plans
When telecom providers want to get new subscribers, most of the time, they go all out in offering irresistible perks and freebies. These offers can include your choice of the latest mobile phone as well as free use of major apps, higher call and data allowances, a better reward points system, or services that allow you to receive calls for free.
If you find these perks irresistible and your current provider doesn’t offer them or will only do so if you pay more, it’s high time you consider signing up with another telecom company.
3. Other networks are offering the features you need at a lower cost
Seeing other carriers offering features and services at rates lower than what you are currently paying can feel frustrating. And you will certainly start to think that what you currently have is a bad deal.
But don’t make the decision to switch while you’re feeling hurt or cheated. Take the time to scrutinize the new plan you are interested in first.
Make sure that the package really includes all the features you are looking for and that there will be no hidden charges. Read the published fine details carefully or get in touch with the telecom company’s sales staff to get more information about what the plan covers and what it doesn’t.
Once you’ve checked everything, then make the switch.
4. You want to upgrade your phone
If your handset is in need of a replacement or you want a new model that is more suitable to your lifestyle and requirements but your current carrier doesn’t have the device you’re looking for, it’s time to go sign up with another provider.
There can be no denying the fact that you and millions of other people use the smartphone to get some work done, to stay organized, be in contact, access entertainment, etc. It is a device that you can’t really live without. As such, you need to have the best handset. If your current network provider doesn’t have the model you want, find a carrier that has it.
5. You will be traveling overseas and need a network with good quality roaming services
Lastly, if you will be going on an overseas trip and you need to stay in touch with your family, friends, and colleagues, check if your carrier has good roaming services that come at a reasonable rate.
If your current provider doesn’t have the best reviews in terms of their roaming services, it is best to sign up with another carrier first before you travel. By doing so, you will be certain you won’t have any problems getting in touch with your loved ones and co-workers back home.
Switching to another network can really be a hard decision to make. But if the benefits of switching outweigh the ones that come with remaining loyal, don’t hesitate to terminate your plan, especially if it’s near expiration or it has already expired.
Even if your current plan isn’t too expensive, you have to be sure you are getting the most from what you are paying for every month. If you’re not happy with their services, then take the leap and try a new carrier and mobile phone plan.
Azhar Abulhamayel is the Head of Marketing – National Segment and High Value at Zain KSA. The company was the first operator in the Middle East to commercially launch the 4G/LTE network. Zain serves +10M customers, has extended its network coverage to 94% of the population, and attracts thousands of new customers daily.