The prevalence of courier services has dramatically increased in recent years as customers become more aware of the advantages that they offer. Which isn’t to say that the traditional service has had its day, as both service offerings excel at different things which provides a large market for both of them.
If you have never made use of the services of a courier before, in this article we will outline why you might like too by sharing with you the many benefits of doing so. Read on to learn how local courier services could transform the way you do business.
Better Customer Service
Where the services of a courier excel is when you need to make a time sensitive delivery. Those who run or manage businesses will usually need to deliver an important set of documents across town within hours, rather than wait a day by making use of normal delivery services.
By booking a courier, you can have important documents delivered to your customers for signing before the day is over and even have them returned to you if required. In addition, if your company offers a range of products for sale, why not provide your customers with the option to have them delivered on the same day without having to wait the typical week.
The real secret to courier services is just how adaptable they are to your needs. Rather than tie yourself into a service contract that you may not make full use of, why not hire a courier as and when required?
Most courier services include:
- The ability to track your driver so you know how far away they are, both when collecting and delivering.
- The ability to access proof of delivery information as soon as it has been collected, perfect for important or sensitive documents.
- 24/7 availability, whereby you will have a courier with you whenever and wherever you require.
- Prompt customer service where you can have your questions or concerns answered when you need.
You Might Save Money
If you’re currently making use of an in-house delivery team, you are likely to be paying them a salary and all of the other overheads that employing staff entails. These costs can quickly rack up, especially if you’re not sending enough parcels to keep them occupied full time.
Courier services are cost effective and provide the perfect solution for those who would like to reduce the costs of running their business. Most service offerings will charge a flat, per mile rate which usually works out far cheaper than traditional time sensitive delivery services.
Consider Making Use of a Courier Service
If you’re convinced that couriers are the way forward for your company, start by trialling their services. Go People are one of the best courier companies in Australia that receive positive customer feedback. We would suggest shortlisting several and then finding out which might work best for you. You will often find that you are able to negotiate individual rates if the volume of parcels you require sending is significant.
More and more businesses are making use of same day courier services. To keep up with the competition, consider doing the same.